Field One Paintball Marker Warranty
Warranty support and services are available for markers purchased directly from Field One Paintball or from an authorized Field One Paintball Dealer within the warranty term specified below. The owner of the marker is responsible for shipping/transport to and from the Field One Factory Service Center. An RMA# is required for all markers being sent to the Field One Factory Service Center.
Warranty Support and Service for Field One Paintball (F1P) products is provided by factory trained service technicians and F1P Authorized Service Locations. The F1P warranty is valid for one (1) year from purchase date to initial retail purchaser. The warranty is limited to defects in workmanship and materials covering the paintball marker and regulator components. The electronic components and solenoid are warranted for 120 days from purchase date. Electronic components are not covered under warranty if there is evidence of water (moisture) damage or battery corrosion. Disposable parts (Batteries, O-Rings, Seals, etc.) are not warrantied.
This warranty is effective only if the customer is able to provide a valid receipt or proof of purchase that includes the date of purchase, the purchase location (an authorized F1P dealer) and a description of the marker. The warranty is non-transferable. The warranty period starts at the date of purchase. This warranty is limited to repair or replacement of defective parts with the customer responsible for transporting the product to and from the F1P Authorized Service Location. Warranty coverage is authorized at the sole discretion of Field One Paintball factory staff.
This warranty does not cover surface damages (scratches and nicks), misuse, normal wear or improper disassembly and reassembly. Attempts made to drill holes or remove metal from external surfaces could degrade the performance and/or safety of the marker and may only be performed with written approval. The only authorized lubricant for the marker is Dow 33, Dow 55 and Field One Paintball Lubricant. Use of any other lubricant could result in reduced performance and invalidation of the F1P warranty. The use of Teflon tape as a sealant for any marker component may internally damage electro-pneumatics. The use of Teflon tape will void your warranty. When installing aftermarket Drop-Forwards, ensure attachment fasteners DO NOT protrude into internal grip assembly. When installing aftermarket grips, ensure attachment fasteners DO NOT protrude into internal grip assembly. Do not use Loctite to secure screws or parts on your marker without consulting with a F1P certified tech.
Trigger alteration of any kind may result in serious injury, do NOT attempt to alter the trigger assembly in any way. Use of aftermarket components within the bolt system, trigger or other operational components voids any warranty on the modified assembly and its interacting systems.
Removal of factory anodizing or other finish voids the warranty of any affected component, as tolerances will be affected by such action. F1P strongly discourages use of aftermarket internal components as they may jeopardize the performance and/or safety of your paintball marker.
If you have a question about service or warranty for your marker, please give us a call at (415)324-4050 or email us: firstname.lastname@example.org